Frequently asked questions
Frequently asked questions
Which platforms are supported?
TikTok, Instagram, YouTube and X (Twitter). Facebook, Reddit, Pinterest and Threads are not available yet: we only add a platform when it works with public content, without any login or workaround.
Why does a link fail?
The post may be private, deleted, age-restricted or region-locked; the platform may also limit automated access for a while. The error message tells you which case applies when we can detect it.
What formats can I get?
MP4 video in the resolutions offered by the platform (up to 1080p), or MP3 audio at 128, 192 or 320 kbps.
Do you add a watermark or change the video?
No. Video is saved as provided by the platform; for MP4 we may combine the separate video and audio tracks into one file.
Is there an app?
No app is needed: the site works in any modern browser on phone, tablet and desktop.
Is it free?
Yes. There is no account, no subscription and no software to install. To keep the service available for everyone, each visitor can prepare up to 15 files per hour.
Can I download private content?
No. Downzivo only reads posts that anyone can open without signing in. Private accounts, close-friends stories, paid or members-only content and anything that needs a login are not supported, and we never ask for your password.
What happens to my files?
The file is prepared on our server, kept for 15 minutes so you can download it, then deleted automatically. We do not keep the links you paste or build a library of downloaded media.
Whose content can I download?
Your own videos, or videos whose owner has given you permission (for example a client, a collaborator, or content published under a license that allows reuse). Downloading someone else's work without permission can infringe copyright and the platform's terms.